Direct In Lines (DIL) allow incoming trunks to be assigned to a specific station or hunt group so that calls from the trunk ring the station or hunt group directly. If the assigned station is busy, the call is camped onto the station. If all members of the hunt group are busy, the call is queued. Incoming data calls are handled in the same manner as voice calls.
Incoming trunk calls can be directed to different answer points under each of the three modes of service (Day, Night 1, Night 2). The answer point to which a trunk call is routed is dependent on the current mode of service in effect in the system.
The routing options defined during Customer Data Entry are unique to the trunk rather than the trunk group.
Answer points can be any type of device (station, attendant console, data set, night bell).
Incoming data calls which are not answered within a time-out period are dropped automatically by the system.
Trunk
Attributes form
Program the trunk and specify the Day, Night 1, and Night 2 answer points in the Non-Dial-In Trunks field.
Program the Dial-in lines against CO trunks.
Not applicable
None